Privacy & Cookies Policy

Introduction

Topical ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy & Cookies Policy explains how we collect, use, share, and protect information about the users of our SaaS application ("you" or "your"), in accordance with the General Data Protection Regulation (GDPR).

Information We Collect

When you use Topical, we collect the following information:

  1. Personal Information: When you create an account, we collect your name and email address to provide you with a personalized experience and to communicate with you about the service.

  2. Analytics Information: We use Google Analytics to understand how our application is being used. This may include information about how often you use the application, the pages you visit, and other actions you take within the application.

  3. Cookies: Our application uses cookies to improve your experience by remembering your preferences and sessions.

  4. Billing Information: We use Stripe for billing purposes. When you make a purchase, we collect billing details such as your credit card information, which is processed securely by Stripe.

How We Use Your Information

We use the information we collect to:

Data Storage and Security

Your personal information is stored on Amazon Web Services (AWS), which provides advanced security features to ensure the integrity and confidentiality of your data. We implement a range of security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Sharing Your Information

We do not share your personal information with third parties, except as necessary to provide our services or if required by law. For analytics, aggregated and anonymized data may be shared with Google Analytics for the purposes outlined above. Billing information is securely processed by Stripe and is not stored on our servers.

User Responsibility

It is the user's responsibility not to add sensitive information into the platform. We are not liable for any sensitive information entered by the user.

Your Rights

Under GDPR, you have the right to access, rectify, or erase your personal data, as well as the right to restrict and object to certain processing of your data. If you wish to exercise any of these rights, please contact us at support@usetopical.com.

Cookies Policy

Cookies are small text files stored on your device to help operate the site and collect information about your interaction with our service. We use cookies to:

You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features may be limited.

Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top.

Contact Us

If you have any questions about this Privacy & Cookies Policy, please contact us at help@topicalsupport.com.

Effective Date: 15th July 2024